Arrival and Departure Policy

Check in - 14:00 PM Early arrival is subject to availability.
Check out - 12:00 PM Late check-outs are available on request and subject to availability

Identity Proof

In keeping with Government regulations, we request all guests (on single/double/triple occupancy) to carry a photo identity to present on check-in.

Foreign nationals are required to present their valid passport and visa. Indian nationals can present any government issued photo identity address proof card e.g. driving license, passport, Aadhar card or voter’s ID card. PAN Card will not be accepted as the above. Also do keep handy proof of corporate affiliations, if you have made a corporate booking.

General Hotel Policies

All Standard policies pertaining to service apartment/hotel/hospitality industry are applicable, when specific policy is not mentioned

Smoking is not allowed in this property including rooms and all common areas. Guests violating the smoking policy will be charged all applicable fees as decided by hotel management

Pets are not allowed in the property.

Cancellation Policy

Reservation must be cancelled 72 hours prior to the planned date of arrival. Reservations cancelled within 72 hours of the arrival date will incur a cancellation fee equivalent to one night's accommodation charge. Cancellation fee equivalent to one night's accommodation charge will be charged for no-show guests on the date of check-in.

Reservations made on promotional offers with 100% advance deposit required at the time of reservations are non cancellable, non-refundable and non amendable for entire length of stay.

Refund Policy

Upon receiving the request for cancellation from the guest (as per cancellation/no show policy), the hotel will immediately contact the bank to handle the crediting process.

Child Policy

Two children up to 11 years of age can stay in the parent's room without an additional charge. Extra bed if required will be on additional charge If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate.